Seat 1 D is a standard Business Class seat. The proximity to the lavatory and galley may be bothersome. I do appreciate how quiet the cabin was, and was pleasantly surprised to see that the food quality was not compromised as a result of their infection control measures.Seat 1 A is a standard Business Class seat. I should probably try upgrading again when this blows over. Service could admittedly be a bit more polished, though to be fair, part of this definitely has to do with the COVID-19 precautions. Despite the lack of a pillow, the seats were still quite comfortable, though it could still do with more lumbar support, and the lack of a pillow made the sleeping position a tad awkward because my head was dipped backwards even with the power adjustable headrest.

It was still business quality (veal from Hawksworth), but they simply didn't give you that picture perfect plating that is so greatly appreciated. Sure, there's no pillow or bar service- they've warned about this on their website, but as it turned out, when they said they would be serving pre-packaged meals, all they meant was that they weren't going to plate your meal for you. Even with reduced cabin services, it was still a nice experience. Due COVID-19, I requested the upgrade to business as a precautionary measure, and I wasn't disappointed. It just looks really clean and the colours contrast nicely. It's a pretty standard product, though I must say I really like the colour scheme that Air Canada uses. Air Canada uses Super Diamond seats, which arrange passengers in a reverse herringbone configuration. That being said, even with all the precautionary measures, I was surprised that they were still able to put a somewhat decent service together. ✅ Trip Verified | I flew business class after Covid-19 measures were implemented, so I came in expecting reduced cabin service, and that was what I got.

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